![]() ![]() I tried the feature you mentioned, but even when using a Host pass, after changing the viewing direction I can still not enter any credentials into the UAC window. Get secure access to Windows, Mac, Linux, Google Chrome OS and mobile devices anytime, anywhere. Being able to do something with those windows - without having to have someone sitting in front of the remote machine to do that - would be very usefull. The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your Android or Google Chrome OS device. The option to require consent on a Mac already exists in the product. Generally speaking, better alignment between the two clients would be an outcome appreciated by many. I can either see the input window, but my key strokes do not get transmitted, or I can't see the UAC window at all. Available in Version: Another feature I’d like to see on the macOS guest client, but is currently only available on the Windows, is the ability to specify the proxy server. Implement least privilege: User permissions should be kept to a minimal. Once I change the direction of viewing within the support session (so the external user has control over my PC instead of me controlling the external PC) the external user can neither enter credentials when being asked for them by UAC, nor can he say "yes" when being asked if it is OK for a software to change system settings (in case the session is allready elevated). and management (RMM) tools, such as AnyDesk, Atera, TeamViewer, ConnectWise. ![]() But if its active, I dont think Ive had the problem. For the grey/black screens, sometimes I find its because the laptop screen is off, or closed. whitelist any apps or permissions from ConnectWise Automatically approve any security permissions (Security. Support agent for Linux and Mac Support of agent deployments to Domain Controllers. For Ctrl+Alt+Del hover over the lightning bolt icon in the ConnectWise Window, 'Send Ctrl+Alt+Del' is the first box on the left of the menu. But, usually we need the external users to give our internal users support, which also includes installing software and gain elevated privileges. This release adds support for ConnectWise Control version 22.1. Our internal users are known users (authenticated via LDAP), and external users are basically unknown to the system. To allow access for specific users or to give users specific access privileges. ![]() All users are given the same access privileges. To allow access for all users with an account on the computer, select All users. In the Sharing pane, select Remote Management. We use screenconnect basically "the other way around". On the client computer, choose Apple menu > System Preferences, then click Sharing. ![]()
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