![]() ![]() There are 4 different package types on our platform: Letter, flat envelope, thick envelope and parcel. Here we will help you understand how to choose the right packaging to get the right postage and your shipment to your customer! Modified on: Thu, 27 Jul, 2023 at 12:50 PMĭid you know that not all postage options can be used with every package type? If an incorrect postage option is used it can lead to additional charges or rate adjustments. Please note, by design, our high performance skate shoes tend to fit snug, so you may want to select a half size larger.Support I'm new to Chit Chats Creating Shipments What are the compatible postage and package types? If you fall below men's 6.5, you would fit into the "Kids" category. For example, if you were a size 8 in women's, you'd be a size 6.5 in men's. Our shoes are sized according to the US standard the size conversion from women's to men's shoes is 1.5 sizes down. Legal title to purchased product transfers to the buyer at point of shipment. Custom orders are not eligible for expedited delivery. ![]() *Custom Product Orders: Custom product orders are not eligible for shipment to a P.O. Priority Mail (shipping to PO Box or FPO/APO) Your items may ship separately, please check your order details. Note: Orders shipped via USPS may arrive on Saturday (post office discretion), but all other methods of shipment do not offer delivery on Saturday or Sunday. There will be an additional verification by our warehouse and we'll contact you if we have questions regarding the condition of the item.Ģnd day and overnight shipping begin processing same dayĢnd day and overnight begin processing the following business dayĢnd day and overnight begin processing the following Monday, as we do not process over the weekendĭO NOT process over the weekend & holidays It takes additional time for your financial institution to make funds available in your account. Once your return is scanned by the carrier, we will release your refund to your original form of payment. If the condition of the return is not acceptable, we will return the item to you. You'll receive an email confirmation as soon as your return item/s has been scanned by the carrier and returned to our warehouse. Make sure someone is at home when the carrier is scheduled to come to pick up the package. Wait for the carrier pick up at your address. Drop the products or hand them to the carrierĭrop off the package at the selected location within the opening hours. ![]() Please make sure all old shipping labels, stickers, and other materials have been removed or covered up.ĥ. Seal the package securely and attach the return label on the outside of your parcel. We encourage you to reuse the bag or box you received for the return in respect for our environment. No printer? Select the QR code return method and FedEx Office locations can print it for you free of charge. ![]() You can request as many return labels as needed within the 60 days returns period after that, you won’t be able to book any further returns. This will generate the label you will need to print to return the item(s). On the return confirmation page, click on the Print Returns Label button. To create the return order, you will need to: Once you are on the Order Details you'll be able to initiate the return process. Enter your order number and the email address you used on your order to initiate the return process. If you purchased as a guest, click on the Order and Return Status link in the footer to initiate a return. If you have an account with us, log into your account and go to your Order History then Order Details to initiate the return process. See how to start a return online, select the return method of your choice, and print your return label below: If you originally made your purchase with Klarna or a Vans gift card, please see the "How do I return my Klarna order?" or "How do I return my purchase made with a Vans gift card" FAQs. Refunds are issued to the original form of payment. Original shipping charges are not refunded. Refunds are processed based on applicable product and tax charges. Purchases made at a Vans retail location currently are unable to be returned via mail and need to be returned to a Vans retail location. Purchases made on can be returned within 60 days of receiving the product(s).Ĭustom products are not subject for return. ![]()
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